Riverview Advisory Board — Riverview Kennels

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Call Us: (541) 347-4689

Call Us: (541) 347-4689

Call Us: (541) 347-4689

Riverview Advisory Board

We want to be the best pet care facility on Oregon’s Coast. As we seek to develop our pet services and enhance our customer service, we believe your voice will help us shape our plans for the best. Thank you in advance for taking the time to complete this survey.

Blessings,

Kimberly & Michael Guzman

Advisory Board April '24 Form

Name *

First Name

Last Name

1) RETAIL QUESTIONS: We are actively working toward redeveloping the retail space in the lobby. We are looking to add the highest value and highest interest items for sale. Please help us understand what retail items would be of interest to you.

Retail Opinion Feedback *

Tell us your opinion about each of the following statements.

I am always looking for accessories. I like leashes, harnesses, collars, and clothing.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I lean toward indestructible chew toys so I can see if they can stand up to my dog's keen ability.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I would like to find a high-quality CBD product I can trust to help my dog manage anxiety.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Give me tried and true products that you actually use at the kennel and help me understand how they would work at home.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

High quality treats made from a simple list of natural ingredients are appreciated by me.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

How about some natural chew toys like bully sticks, deer antlers, beef bones, and pig's ears.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I like personalized items. Put a good picture of my dog on a mug and I'm sold.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I value local, handmade products that you can't just get anywhere else.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'm not looking for retail products. I can get what I want when I need it from Amazon.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

Which of the following products that we use at the kennel would you be interested in? *

Check all that apply

Tooth gel for easy to apply dental care

Disposable wipes for ear cleaning and coat cleaning

Dog cologne

The best brushes for coat care

Lick mats

Slow feeders

The best, safest harness for walking

2) BOARDING PACKAGE & BUNDLE QUESTIONS: We have put a lot of our time and energy into developing daycare bundles, packages, and special offers, but we have not emphasized boarding-related items much. Help us think through options that may be of interest to you and others.

Boarding Opinion Feedback *

Tell us your opinion about whether you think the following ideas are strong or weak

I'd love a boarding special that offered a free lick mat for each day of my boarding stay.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I would be interested in a loyalty reward program that gave me a discount after a certain number of boarding nights paid for.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I would buy a bundle of ten boarding stays for the price of nine if I knew they wouldn't expire for six months.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'm looking for a platinum boarding bundle that would give my dog mental stimulation, physical stimulation, and training each day while it was with you, and a bath before pick up.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'd be interested in paying for premium food (like The Farmer's Dog) and luxury sheepskin bedding added to my dog's boarding stay.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I don't need bundles, packages, or specials for boarding stays.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

3) TRAINING QUESTIONS: In partnership with Beach Dogs Training, we have developed three group training classes: Good Manners Classes, AKC Canine Good Citizenship Classes, and Puppy Classes. We are looking to expand our training offerings and would value your feedback in this area.

Training Opinion Feedback *

Tell us your opinion on the following training ideas

I would like to see Intermediate Good Manners Classes.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I would like to see Advanced Good Manners Classes.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I would be interested in a 1-day Target Training model that focused on one skill at a time.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I am looking for help with Board & Train where we establish some goals in advance and provide homework that would support me after the stay.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

My situation seems unique and I am looking for 1-on-1 training.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'm not interested in training at this time.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

4) DAY CAMP QUESTIONS: We would love to add a Day Camp line of service. This would begin with our Daycare Service, but would add rotating, scheduled activities to the agenda. These activities would aim to work the dogs' minds, bodies, noses, and skills. We would love to hear your feedback to see if this is of interest.

Day Camp Opinion Feedback *

Which of the following activities would cause you to consider signing your dog up for Day Camp?

I'd sign my dog up if I knew there was going to be basic agility work.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'd sign my dog up if I knew there was going to be basic nose work.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'd sign my dog up if I knew there was going to be basic training work (ie. gate, wait, mat, etc).

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'd sign my dog up if I knew there was going to be seasonal fun activities (ie. apple bobbing, splash time).

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'd sign my dog up if I knew there was going to be breed specific groups (ie. bassets, aussies, retrievers, labs, etc.).

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'd sign my dog up if I knew there was going to be playtime with a large herding ball.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'd sign my dog up if I knew there was going to be play time with a bubble machine.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'd sign my dog up if I knew there was going to be an art project they could bring home at the end of the day.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

I'm not looking for something like the Day Camp model you are presenting.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

You can use the text box below to share any thoughts or questions you might have outside of the scope of our four selected topics.

This section IS NOT required.

Thank you again for taking the time to complete our Advisory Board survey. Your input is so important to us!

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83737 N Bank Lane
Bandon, OR 97411
(541) 347-4689

Riverview Kennels Pet Lodge, Inc

A proud member of IBPSA with a fully trained staff of IBPSA pet care providers.